Chargeback Prevention Service
Powered by Ethoca
Chargeback Prevention
Upon receiving pre-dispute alerts from Ethoca, Austreme will forward case information to the merchant, payment service provider or acquirer. Cardholder-confirmed fraud or pre-disputes will be alerted in Austreme’s Chargeback Prevention System, giving merchants the opportunity to prevent a dispute. If merchant wishes to set-up Auto-Refund, Austreme can facilitate auto refund by transmitting validation information and initiating refunds via Visa CyberSource or MasterCard MPGS.
Two Chargeback Services
Chargeback Prevention
Chargeback Prevention with Auto-Refund
Who Needs It
Merchants
Payment Service Providers
Acquiring Banks
How it Works
Features
Providing a fully automated dispute resolution system that simplifies time-intensive manual handling and reduces workload of staff
- Easy and seamless to integrate via API
- Online portal for easy access and case management, anywhere any time
- Simplify communications with issuer by returning feedback or actions taken regarding the pre-dispute
- Set up auto refund to enhance and create a frictionless dispute management
Benefits
- Prevent chargebacks
- Reduce chargeback ratio and amount
- Stop fulfillment to customer and recover goods
- Minimise friendly fraud
- Recover revenue loss and dispute related costs
- Save time spent on managing disputes
- Improve overall customer experience
- Seamless pre-dispute management
Our Compatibility
Why Austreme
Quality
Quality and intelligent merchant services developed by our team
Reliable
A global Fintech Company trusted by customers and banks worldwide
Experience
Decades of experience working with merchants, acquirers and payment service providers
Support
Daily support from our qualified and professional in-house IT team