Chargeback Prevention Service
Powered by Ethoca
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Chargeback Prevention Service
Upon receiving pre-dispute alerts from Ethoca, Austreme will forward case information to the merchant, payment service provider or acquirer. Cardholder-confirmed fraud or pre-disputes will be alerted in Austreme’s Chargeback Prevention System, giving merchants the opportunity to prevent a dispute. If merchant wishes to set-up Auto-Refund, Austreme can facilitate auto refund by transmitting validation information and initiating refunds via Visa CyberSource or Mastercard MPGS.
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Who Needs It
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Merchants
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Payment Service Providers
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Acquiring Banks
How it Works
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Features
Providing a fully automated dispute resolution system that simplifies time-intensive manual handling and reduces workload of staff
- Easy and seamless to integrate via API
- Online portal for easy access and case management, anywhere any time
- Simplify communications with issuer by returning feedback or actions taken regarding the pre-dispute
- Set up auto refund to enhance and create a frictionless dispute management
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_128,h_128/https://www.austreme.com/wp-content/uploads/2017/12/like-1-1.png)
Benefits of chargeback prevention service
- Prevent chargebacks
- Reduce chargeback ratio and amount
- Stop fulfillment to customer and recover goods
- Minimise friendly fraud
- Recover revenue loss and dispute related costs
- Save time spent on managing disputes
- Improve overall customer experience
- Seamless pre-dispute management
Our Compatibility
ethoca
by mastercard
MPGS
by mastercard
CyberSource
a Visa Solution
Why Austreme
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Quality
Quality and intelligent merchant services developed by our team
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Reliable
A global Fintech Company trusted by customers and banks worldwide
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Experience
Decades of experience working with merchants, acquirers and payment service providers
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Support
Daily support from our qualified and professional in-house IT team