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Chargeback Prevention

Protect Your Revenue and Enhance Customer Trust.

Ethoca Alerts offers a powerful, proactive approach to chargeback prevention, helping you minimize losses and enhance customer satisfaction.

Reduce Overall Chargeback Rates

By receiving alerts in near real- time, you can stop fulfillment or issue a refund before a chargeback is filed—cutting dispute volumes at the source.

Increase Acceptance Rates

Fewer chargebacks mean a healthier risk profile, which can improve transaction approval rates and reduce false declines.

Lower Operational Costs

Managing representments is time-consuming and expensive. Alerts reduce the need for manual investigations and documentation, freeing up your team.

About

Discover the Power of Ethoca Alerts

By receiving alerts, merchants can respond to disputes quickly and resolve issues highlighted in alerts – reducing the escalation of chargebacks.

See Us In Action

Confidently leverage and maximise the benefits of Ethoca Alerts with Austreme

A flowchart illustrating the Ethoca Alerts process. It shows steps including Austreme preparing integration with Ethoca, Ethoca receiving alerts from issuers, the issuer notifying Ethoca of fraud or disputes, the merchant engaging Austreme for alerts, the merchant taking action on the dispute, and the customer initiating the dispute. Arrows indicate the direction of the process.

key benefits

Transforming your business through Ethoca Alerts

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Chargeback Prevention

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Near Real-Time Notifications

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Actionable Dispute Data

Faster Dispute Resolution

Reduce Operational Costs

Reduce Chargeback Rates

Easy Integration and Merchant Collaboration

Don’t let chargebacks hurt your business. Protect your revenue and enhance customer relationships with Ethoca Alerts. Our team of technical specialists is dedicated to accelerate the integration of Ethoca Alerts, regardless of your existing integration capabilities.

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Contact Us

info@austreme.com

1209 Delta House, 3 On Yiu Street, Shatin, N.T., Hong Kong

Monday-Friday: 9am – 6pm

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Discover how our advanced customer service solution can streamline operations and build stronger relationships with your customers.