Chargeback Prevention

Protect Your Revenue and Enhance Customer Trust.

Say goodbye to the headache of unexpected chargebacks and hello to a streamlined, secure payment process.

Reduce Overall Chargeback Rates

By receiving alerts in near real- time, you can stop fulfillment or issue a refund before a chargeback is filed—cutting dispute volumes at the source.

Increase Acceptance Rates

Fewer chargebacks mean a healthier risk profile, which can improve transaction approval rates and reduce false declines.

Lower Operational Costs

Managing representments is time-consuming and expensive. Alerts reduce the need for manual investigations and documentation, freeing up your team.

About

Discover the Power of Pre-Dispute Alerts

By receiving alerts, you can respond to chargebacks quickly and resolve issues highlighted in alerts – reducing the escalation of chargebacks.

See Us In Action

How it Works

Illustration showing a four-step pre-dispute alert workflow from left to right:</p>
<p>"Sign Up" — a blue circular icon with a user silhouette and a checkmark; caption: "Talk to one of our teams today to learn more, and create an account with Austreme."<br />
"Register Descriptors" — a blue circular icon with three interlocking gears; caption: "Integrate your payment system, or simply register your descriptors in our portal to start receiving automated alerts."<br />
"Receive Alerts" — a blue circular icon with a ringing bell and a red notification badge; caption: "When a potential dispute is identified, you'll receive a pre-dispute alert, allowing you to proactively resolve issues with your customer."<br />
"Take Action" — a blue circular icon with a clipboard showing checkboxes and a small gear; caption: "Use the information provided in the alerts to stop fulfillments, reach out to customers and resolve their concerns before they escalate."<br />
Arrows connect each step, and each step title is shown in bold red text above its icon.

key benefits

Transforming your business with Pre-Dispute Alerts

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Chargeback Prevention

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Real-Time Notifications

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Actionable Dispute Data

Faster Dispute Resolution

Reduce Operational Costs

Reduce Chargeback Rates

Easy Integration and Registration

Don’t let chargebacks hurt your business. Protect your revenue and enhance customer relationships with Chargeback Alerts. Our team of technical specialists are dedicated to accelerate the integration process, regardless of your existing integration capabilities.

Get Started

Chat to our AI

Want to learn more about Pre-Dispute Alerts? Chat to our AI bot to discover and view our FAQs, hassle-free.

Send a Message

Interested in Chargeback Alerts? We’re just an email away.

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Contact Us

info@austreme.com

1209 Delta House, 3 On Yiu Street, Shatin, N.T., Hong Kong

Monday-Friday: 9am – 6pm

Get Started

Discover how our advanced customer service solution can streamline operations and build stronger relationships with your customers.