An effective strategy to minimise excessive chargebacks and fraud while avoiding Visa and Mastercard risk programs, is to carefully evaluate the merchant underwriting and conduct due diligence on the application. It is essential that acquirers refrain from signing...

A chargeback occurs when a customer disputes a transaction, leading to a reversal by the card issuer. This not only results in financial losses for the merchant but can also damage their reputation. One effective way to mitigate the risk of chargebacks is to closely...

Mastercard has announced additional revisions to the Merchant Monitoring Program (MMP) standards, published on July 29, 2025 and effective January 01, 2026.      Summary of Revised Standards for the Merchant Monitoring Program  Mastercard is revising the standards for...

Visa Business News Update: Compelling Evidence 3.0 Qualification  Effective October 17, 2025, Visa will implement automatic qualifications for Compelling Evidence 3.0 (CE3.0) through Visa Secure in the Asia Pacific (AP), Central and Eastern Europe, the Middle East and...

To download the report, please submit the following form: Discover how the integration of Ethoca Alerts via Austreme can transform your chargeback prevention efforts. This report outlines the risks of high chargebacks and presents a three-level defence strategy to...

How can you resolve chargebacks faster to help save time and lower costs??   Download the report to discover the window of opportunity Want to learn more about merchant risk services? Visit our Youtube Channel.About Austreme  Austreme Technology is an industry...

Mastercard has announced revisions to the Merchant Monitoring Program (MMP) standards, published on June 17, 2025 and effective January 14, 2025.     Overview of Merchant Monitoring Program (MMP) Revised Standards  The revised standards emphasize the importance of...

13 Best Practices for Merchants: Anti-Enumeration and Account Testing  Merchants face increasing threats from cybercriminals who employ tactics like enumeration and account testing to exploit vulnerabilities in online platforms. These techniques can lead to...

Summary of Updates Visa Global Risk has announced significant updates to the 2025 VAMP, aimed at streamlining the payment ecosystem and addressing industry feedback. Key changes include:  Increased Thresholds: Higher thresholds for acquirers to minimize disruptions. ...

The landscape of online customer service is rapidly evolving, driven by technological advancements and changing consumer expectations. As we look to the future, several key trends are emerging that will shape how businesses interact with their customers. This article...

Friendly fraud, often referred to as chargeback fraud, occurs when a customer makes a purchase with their credit card and later disputes the transaction, claiming it was unauthorized or that the product was not delivered. Unlike traditional fraud, where a criminal...